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FAQs
Is this set suitable for American Mahjong?
This collection is designed for American Mahjong. Please check the product description for the tile count, dimensions, and contents of this particular set. If you play with an annual rules card, check whether it is included or sold separately.
What comes with my set?
Included items vary by product. Please refer to the listing for the exact tile count and any included racks, dice, carrying case, or accessories. Styling props shown in lifestyle photos are included only when specifically listed.
How do I choose the right color or design?
Select a product option to view its corresponding image. For a coordinated table, pair the tile backing with a color in your mat or table setting. Screen settings and lighting can make colors appear slightly different in person.
How should I care for my acrylic tiles?
Wipe gently with a soft, slightly damp cloth and dry before storing. Avoid abrasive pads, solvents, alcohol-based cleaners, and prolonged heat or direct sunlight. Store the tiles in a clean, dry place between games.
When will my order arrive?
Delivery timing depends on your destination, stock availability, and the shipping service. Check our Shipping Policy for current details, or contact support@fengzhe.store before ordering if you need your set for a particular date.
What if something arrives damaged or missing?
Contact support@fengzhe.store with your order number and clear photos of the packaging and affected items so we can review the issue. Please refer to our Refund Policy for return and exchange conditions.
Do you offer wholesale or custom designs?
For wholesale quantities or custom artwork, colors, and packaging, contact support@fengzhe.store with the design you have in mind and your estimated quantity. We will confirm the available options, minimum quantities, and production timing.